Returns & Refunds
Our Policy
We stand behind the quality of UltraFocus and want you to feel confident in your purchase. If you're not satisfied with your order, we offer a 30-day return window for eligible items.
What’s Eligible for Return
Returns are accepted on unopened and unused bottles of UltraFocus capsules. Items must be in their original packaging and in resellable condition.
How to Request a Return
Email us at support@buyultrafocus.com within 30 days of receiving your order. Include your order number and reason for the return. We'll respond with return instructions and next steps.
Refund Processing
Once we receive and inspect your return, refunds are typically processed within 5–7 business days. Refunds are issued to the original payment method. Shipping fees are non-refundable.
Damaged or Incorrect Orders
If your product arrives damaged or you received the wrong item, please contact us immediately. We'll make it right.
Still Have Questions?
Reach out anytime at support@buyultrafocus.com. We’re here to help.